Job Description

The Lifeline Account Representative will meet, or exceed marketing/promotion goals targeted at increasing the visibility of the American Red Cross Lifeline program within the community. This position has direct working relationship with the Director, Health & Safety Services, Philips Lifeline Representative, Administrative Assistant and our potential community partners. The Lifeline Account Representative has revenue responsibility that changes annually.
 

Requirements

Possess strong organizational and communication skills. Excellent presentation skills, ability to make decisions regarding client needs, self-starter and strong computer skills. Bachelor’s Degree in related field or equivalent work experience in marketing and sales. Must maintain good driving record in order to operate American Red Cross vehicles and complete job duties. Two years of sales experience. Excels in dealing with the public, decision-making, and ability to effectively complete projects. Business-to-Business sales experience preferred.   

Compensation

Job Description

The Administrative Assistant reports to the Assistant Director, Health & Safety Services. This position is responsible for providing a wide variety of advanced office support and customer service to internal and external customers. This position provides direction to volunteers, assists staff and other clients, and supports the day-to-day operational aspects of the department.

Requirements

Excellent written and verbal communication skills. Must have the ability to work with internal and external customers and provide resolutions to issues. Must be able to manage multiple assignments at all times. Must be able to plan, organize, and execute projects. Strong computer skills, including Excel, Microsoft Word, Outlook or equivalent. High school Diploma or GED. Three years administrative and customer service support experience. Three years data entry or equivalent experience. Instructor certification optional.

Compensation

Job Description

This position is responsible for coordinating and managing the Customer Service area. This includes managing inventory. Has direct responsibility for Customer Service Clerks (approximately four employees). The Customer Service Coordinator has revenue and expense accountability, as well as, other fiscal and budgetary responsibilities of approximately $200,000. Responsible for the overall management of customer service, direct sales, and materials handling jobs within Health and Safety. This position is minimally supervised with access to miscellaneous confidential information.

Requirements

Strong supervisory, interpersonal skills. Ability to deal with customers, staff and instructors. Possess strong organizational and communication skills, good attention to detail, and ability to manage multiple tasks. Associates Degree (Bachelor's Degree preferred) or equivalent work experience. Two years previous experience in management, inventory, or sales and purchasing.

Compensation

Job Description

This position has lead responsibility for ensuring the American Red Cross of Greater Columbus provides appropriate execution of the Chapter Disaster Readiness Plan. This includes the oversight of providing financial assistance and support to victims of disaster; appropriate staffing in disaster response; appropriate staff training; and oversight of the DSHR program. This position will also provide communication, administration, and back up support to the outsourced Service to Military Families (SMF) program as well as manage the International Tracing Services, all of which  are core functions of the American Red Cross mission.

Requirements

Ideal candidate will regularly exhibit strong communication skills in dealing with a variety of backgrounds, technical capabilities, and language barriers. Excellent delegation, project management, analytical, and customer relations skills are a must. Must be knowledgeable in Microsoft Office applications. Must be willing to accept at least two beyond-the-chapter three week assignments each year. Bachelor’s Degree in Business Administration, Social Work or related degree or equivalent work experience. Minimum one year management or supervisory experience required. All newly hired employees will be required to obtain training and/or certification in certain courses within their first year of employment, as determined by their supervisor. Employees may be expected to participate in other training courses throughout their employment as needed.

Compensation

Job Description

Provides administrative support for the Human and Volunteer Resources department, which includes handling phone inquiries, writing and preparing correspondence, data entry, administrative support for events, process mailings, and maintain paid staff, volunteer staff, and AmeriCorps records. Responsible for prescreening, tracking, scheduling and coordinating interviews with applicants, volunteers and hiring managers; checking references and tracking fingerprint result. 

Requirements

Excellent verbal and written communication. Working knowledge of Microsoft Office and the ability to use and manipulate database applications.  Ability to maintain confidentiality and solve routine problems independently.  Incumbent is required to be   familiar with human resource concepts and practice. Incumbent should possess a High School diploma or GED or equivalent experience. Minimum of two years of experience in the Human Resources field.   

Compensation

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Job Description

This position is responsible for the data entry associated with processing course enrollment and recording of other pertinent data. Data entry clerk will also be familiar with all aspects of Health & Safety Customer Service to provide full service assistance to our customers from registration to course certification.  Incumbent must also exhibit excellent face to face and phone communication skills. This position is closely supervised with access to some confidential information.  This position may have access to company funds in the form of payments from clients.

Requirements

Competency in basic math, excellent communication and writing skills are required.  Employee must exhibit ability to problem solve and demonstrate flexibility in meeting needs of customers.  Must demonstrate accuracy in typing, with ability to type 50-60 words per minute and have working knowledge in Microsoft Word, Outlook and Excel programs. Previous experience using data entry programs required. High school diploma or GED. Must have training and/or previous work experience using Microsoft Word, Excel & Outlook. Two years of clerical data entry work experience. Two years experience working with customers and the general public.  Must maintain certifications where applicable, i.e. CPR and First Aid.  Basic and advanced training will be made available for all employees throughout their employment.  Training in the Basic category is mandatory, and training in the Advanced category is optional and is dependent upon the employee's desire for career development.

Compensation