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                                                               931-645-6401 Ext. 225

Military Assistance

Red Cross Emergency Services are available to all members of the armed services, and to their families. Both active duty and community-based military can count on our chapter to provide emergency communications, emergency financial assistance, counseling, veterans assistance, and aid in the field where Red Cross workers are deployed to serve with America's military.

Armed Forces Emergency Services are provided in the following areas:

• Emergency Communications
• Health/Welfare Inquiries
• Counseling
• Humanitarian Reassignment or Hardship Discharge
• Emergency Financial Assistance
• Disaster Preparedness Education
• Community-based Military Services

Military Assistance Contact Information:

If the service member is attached to Ft. Campbell, Please call:
Fort Campbell
Betty Ridgeway
Bld. 1501, Wm. C. Lee Blvd.
P.O. Box 91 Fort Campbell, KY. 42223
(270) 798-2171

Fort Campbell After Hours: 1-877-272-7337

Bravo 1st of the 278th
National Guard Armory
1801 Ft. Campbell Blvd.
Clarksville, TN 37042
Phone: 931-648-5580

255th Engineers
878 Hwy 49
TN Ridge, TN 37042
Phone: 931-721-3993

Available Services

Emergency Communications

Red Cross communication services keep military personnel in touch with their families
following the death or serious illness of a family member, the birth of a child or in other
family emergencies. The Red Cross sends messages quickly, anywhere in the world,
including ships at sea, embassies and isolated military units.

The Red Cross also provides 24-hour emergency communication services to military
personnel overseas. Overseas personnel stationed at military installations can access Red
Cross services by calling base/installation operators or on-base Red Cross stations. Red
Cross Armed Forces Emergency Services workers are also sent to areas of conflict when
military personnel are deployed.

Health/Welfare Inquiries

Inquiries can be made when a breakdown occurs in family communication and a
family member’s efforts at contact have been unsuccessful.


Military life comes with its own set of challenges. Our chapter offers confidential
services to active duty, National Guard and Reserve personnel, and to members of their
families. Counseling, guidance, information, referrals, and other social services are
available through our worldwide network of offices, located on military installations and
in civilian communities.

Counseling is becoming increasingly important as the ranks of the National Guard and
Reserve swell. Because members of the National Guard and Reserve typically live in
civilian neighborhoods, they and their families frequently have difficulty accessing
much-needed military-related social services. Red Cross counseling services are available
to all military personnel.

Humanitarian Reassignment or Hardship Discharge

If a hardship exists within a service member's immediate family that cannot be resolved
by emergency leave, our chapter can counsel the family or service member about
requesting a humanitarian reassignment (closer to home) or a hardship discharge. The
chapter helps the service member understand the procedures and documentation needed.
Final decisions on these applications are made by military authorities.

Emergency Financial Assistance

Army Emergancy Relief
5661 Screaming Eagle Blvd.
Ft Campbell, Ky. 42223 Phone: 270-798-5518

The Red Cross may provide access to financial assistance through the Military Aid
Society for travel expenses during a personal or family crisis requiring the presence of the
service member or his or her family. Access to financial assistance may also be provided
when there is a demonstrated need for funds for emergency travel, burial assistance, or
urgent health and welfare needs such as food and shelter.

In overseas deployment areas, Red Cross mobile staff working directly with America's
military provide access to emergency financial assistance services. On overseas military
installations, military personnel can get help through on-base Red Cross stations.

  • Army Emergancy Relief
  • National Guard Emergancy Relief
  • Navy- Marine Corps Relief Society
  • Costal Guard Mutual Assistance
  • Air Force Aid Society

    Disaster Preparedness Education

    A variety of disaster education materials are available to help service members and their
    families better prepare for emergencies.

    Community-based Military Services

    Members of the U. S. Armed Forces don't have to be actively deployed to benefit from
    Red Cross Armed Forces Emergency Services. The Red Cross provides services to more
    than 1.5 million members of the Reserves and National Guard when they are living in
    their local communities and when they are mobilized. Red Cross services are also
    available to members of the Reserve Officers Training Corps, Recruiters, U.S. Coast
    Guard, Commissioned Corps of
    the U.S. Public Health Service, U.S. Army Corps of Engineers, retirees and to their families.

    The Red Cross wants members of the National Guard, Reserves and other community-
    based military personnel to get to know us before you need us. All too often, members of
    the Reserves and National Guard don't know about available Red Cross services until
    they are mobilized. Knowing in advance that communication links, access to financial
    assistance and counseling will be available in an emergency brings peace of mind to the
    military and to the families from which they are separated. Similarly, knowing that Red
    Cross services are available to inactive service members and their family members
    provides a safety net in times of need.

    Red Cross services for inactive and active members of the Reserves and National Guard

    • Emergency communication
    • Access to emergency financial assistance
    • Counseling
    • Veterans services
    • Information and referral provided by Armed Forces Emergency Services.

    Frequently Asked Questions

    Q. What is the role of Red Cross workers with the military in time of conflict?

    A. Our mission is to keep the American people in touch with their family members
    serving in the armed forces. To do this, many times Red Cross workers will deploy on
    assignment with military forces to keep the communication link operational around the
    clock and around the globe.

    Q. When my grandfather died my brother in the Army came home but my brother
    in the Air Force did not, why did Red Cross not send both of them home?

    A. The American Red Cross does not have the authority to grant leave, we are a civilian
    organization which liaises with military organizations to keep the channels of
    communication open between service members and
    their families. Service members and their commanding officers depend upon the American Red Cross to provide them with
    verified information about the home situation in order for them to make decisions. The
    authorization for leave ultimately lies with the individual’s commanding officer.

    Q. Can the Red Cross assist me in requesting that my husband be granted leave
    for the birth of our child?

    A. No, the Red Cross cannot request leave for a service member unless there is a medical
    emergency with the labor and delivery or other extenuating circumstances. However, the
    Red Cross is able to send a message to a service member regarding the birth of a child.
    You can do this by calling the Red Cross at (877) 272-7337.